New Owner Guide

Secure Your Points with Points Protection

Life is unpredictable. That’s why your cancellation policy returns your points to their current Use Year when you cancel 15 days or more prior to check-in. If you think you’ll need to cancel your reservation less than 15 days before check-in, then consider adding Points Protection to your next reservation.

Keep Your Points Where They Belong

With Points Protection, your points are returned to their Use Year even in the event of a last-minute cancellation. This means that you can cancel a reservation less than 15 days prior to check-in without losing your points — even up to your check-in day.

Points Protection can be added to new and existing reservations for $149. You’ll see that it’s automatically selected on the checkout page when you make a new reservation. If you wish to opt-out, simply uncheck it before continuing.

If you’d like to add Points Protection to an existing reservation, you may do so online up to 15 days prior to check-in. Simply add it to your current reservation on the Upcoming Vacations tab on the dashboard of your owner website. 

When modifying a reservation, or adding additional nights to your stay, you may also have the opportunity to add Points Protection in the event you did not purchase it for your original reservation. 

Please note Points Protection cannot be added to reservations made with rented points or housekeeping credits.

Your points take you to new destinations, deliver new experiences, and give you quality time with the people you love. And that, above all else, is worth saving.

For more information about Points Protection, call the Vacation Planning Center at  800-251-8736.

Have questions about Points Protection? Find answers from your club.

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  • What is Points Protection?

    Points Protection is a one-time purchase per reservation that allows you to avoid forfeiting points should you need to cancel your reservation less than 15 days prior to your check-in date.

  • Why did the price increase?

    Club Wyndham is updating the price structure in an effort to simplify the program and ensure you get the most out of your ownership. The cost of Points Protection now aligns with the industry average and allows you to protect 100% of your points due to unforeseen circumstances.

  • How can I add Points Protection to my reservation?

    Points Protection can be added online or over the phone when booking a new reservation more than 15 days prior to the check-in date. When booking on clubwyndham.com, Points Protection will be automatically selected on the checkout page when making a new reservation. If you wish to opt-out, simply uncheck it before continuing.

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