Paymentus: Your Easy Online Account Management System

Paymentus offers you many easy-to-use features, including: 

A customer portal with several 24/7 self-service features.

• Enroll in Auto-Pay.
• Schedule and make payments.
• View balances, statements and transactions.
• Add payment options to your virtual wallet.
• Get notifications when payments are processed.
• Access financial information for all accounts in one place.

A direct-access payment portal.

• Make quick and easy one-time payments.
• No need to log into your account first.
• Opt in to pay by text or PDF.

An enhanced, automated voice system.

• Dial in to manage your account anytime.
• Make payments, enroll in Auto-Pay, request payoff quotes and duplicate tax forms.
• Communications available in multiple languages.
• Add payment options to your virtual wallet.

What Do I Need To Know?

Vacation Sidekick Account:
You will now be able to manage your Vacation Sidekick account by visiting your new portal. Make payments or enroll in Auto-Pay by logging into your Paymentus account and clicking on your Vacation Sidekick account.

Credit Reporting:

Owners with active loans may have information about their accounts reported to the credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. Your active loan account will begin reporting to Equifax and TransUnion for both primary owner and secondary owner, if applicable.

Language Options:
You have the option to select your preferred language in the Paymentus customer portal and the automated telephone system. Links will be available for Spanish, Portuguese, Japanese, and French Canadian. Simply click on the preferred language link located on the upper righthand corner of the login page.

Paperless Options:
You now have paperless options to receive your billing statements electronically via an e-bill notification. Simply click “Yes” under Paperless located under the Account Details section to enroll. Please note, you will need to enroll each account separately and the change will take effect within one to two billing cycles.

Frequently Asked Questions: